送貨政策 | Delivery Policy

感謝支持小手作品牌。每份訂單都會由我們細心製作及包裝,再由英國寄出。

除特別註明外,所有訂單均由英國寄出。訂單寄出後,我們將提供物流追蹤編號供查閱。


英國訂單

InPost 送貨服務(附追蹤)

由於所有產品均為手工製作,小店一般需要
14–21 個工作天處理訂單。

如有指定收貨日期,請於下單前先與我們聯絡。我們會盡力配合,但未能保證一定能於指定日期前完成及寄出。


香港及澳門訂單

Royal Mail 國際掛號集運 + 順豐速運派送

為減低國際運費,我們會定期將香港及澳門訂單集中由英國寄往香港。

貨件抵達香港後,將透過順豐速運安排本地派送。顧客只需支付順豐運費即可。

如希望參與集運批次,請於下單前聯絡我們確認最近一次寄運日期。

如不希望等待集運,我們亦提供由英國直接寄往香港的服務,相關運費將於結帳時顯示。


其他國家及地區

Royal Mail 國際掛號郵寄

我們提供全球寄送服務,並已將作品寄往澳洲、美國、加拿大等世界各地。

運費將於結帳時自動計算及顯示。


*請注意,目的地國家或地區如產生任何關稅、進口稅項或清關費用,均需由買家自行承擔。如對國際寄送安排有任何疑問,歡迎隨時與我們聯絡,我們會盡力協助。


Thank you for supporting a small handmade business. Every order is
carefully handmade and packed with love before being shipped from England.

All orders are shipped from England unless otherwise stated. You
will receive a tracking number once your order has been dispatched.


UK Orders

InPost
Home Delivery (Tracked)

As a small handmade business, orders are typically processed
within 14–21 working days. If you require your order by a specific date, please
contact us before placing your order.

We will do our best to accommodate your request, but this cannot
be guaranteed.


Hong Kong & Macao

International
Tracked Royal Mail (Batch Shipping) + SF Express

To help reduce shipping costs, we regularly consolidate and ship
orders from England to Hong Kong in batches. Once the shipment arrives in Hong
Kong, orders will be forwarded to customers via SF Express.

If you would like to join a batch shipment, please contact us
before placing your order to confirm the next shipping date.

Alternatively, we also offer direct shipping from England to Hong
Kong via Royal Mail. Shipping costs will be calculated at checkout.


International Orders

International
Tracked Royal Mail

Yes, we ship worldwide! We are grateful to have customers from all
over the world, including Australia, Canada, Korea, and beyond.

Shipping costs will be calculated at checkout.

*Please note that customers are responsible for any customs duties, import taxes, or
handling fees imposed by their destination country. If you have any questions
regarding international shipping, please feel free to contact us and we will do
our best to assist.